A new corporate blog has been launched by PokerStars on its 10th anniversary. Through the blog, the poker room aims at keeping customers updated about the latest events and news related to PokerStars. The corporate blog will have messages posted by PokerStars employees at all levels, including product managers, customer service representatives, executives and software engineers. The blog will update the industry regarding the next phase of the company.
Eric Hollreiser Writes the Inaugural Post of PokerStars Corporate Blog
PokerStars Corporate Communications Head, Eric Hollreiser wrote the inaugural post of the corporate blog. He described in the post that the company is dedicated to its business. PokerStars maintained a low profile during its initial few years in the industry and focused more on offering improved products to customers. According to Eric, with its dedication and hard work, PokerStars has become one of the leading firms in the industry and has set the standard for delivering online poker products to players.
The company, through its new corporate blog, aims to maintain a more transparent relationship with its players. Communities, customers and constituencies will get to find out interesting facts about PokerStars through the blog posts.
Hollreiser Describes How Players’ Funds are Maintained by PokerStars
Hollreiser addressed a critical aspect through his blog – how players’ funds are maintained by PokerStars. Hollreiser said that providing the security for players’ funds is the key concern of the poker room. Funds belonging to the real money players of PokerStars are not mixed with the operational funds and are kept in separate accounts.
Licensed with the GSC (Isle of Man Gambling Supervision Commission), which is one of the strictest regulating bodies, PokerStars is required to ensure that deposits and wins made by players are not used for operational purposes.
PokerStars transfers funds on a daily basis from its operational accounts to those held by players. The policy has been adopted by the poker room to make sure that players are not affected by delays in processing transactions of payment processors. The risks associated with the delays are handled by the company. The transactions taking place at PokerStars are reviewed by the Treasury Department daily to make sure that players’ balances are maintained adequately.
In his closing remark Hollreiser stated that through the measures adopted to protect players’ funds, the company has been able to refund about $125 million to its US players since the Black Friday incident.
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